Product Care

Yes! Our products have a recycling symbol and they're recyclable as plastics. In other words, you can usually just put them in your commingled plastics bin. ..

Follow these steps: Fill reservoir 3/4 full with warm water and mild soap. Shake reservoir to mix water and soap. Elevate the reservoir so drink tube exit port is at the base and bite valve is below the reservoir. Pinch bite valve, allowing solution to flow into drink tube, and through the bite valve. After washing, rinse away cleaning solution in the reservoir and drink tube. Drain all remaining water. The reservoir is ready to use. If storing, air dry reservoir with Reservoir Dryer accessory so no moisture is trapped inside. ..

We understand that the taste of plastic can be really unpleasant when drinking from your bottle. Rest assured that the bottle is made of materials that are 100% free of BPA and BPS, so the taste you’re experiencing isn’t a sign of harmful chemicals. To get rid of the taste, we recommend filling 3/4 the way of warm water and a tablespoon of baking soda, and letting the contents sit for approximately 40 minutes to one hour. Once you rinse it out, your Bottle, Soft Flask or Reservoir should be taste-free and good to go. ..

While throwing your tube set in the freezer is a great way to prevent anything funky from happening, if you are hydrating with anything other than water you will want to keep it clean. All of our components are removable for easy cleaning. 1. Disconnect the drink tube from the reservoir. 2. Grasp the bite valve in one hand and tube in the other then pull the valve firmly to remove the bite valve from the tube. 3. Gently remove the silicone sheath from the valve and clean with a cleaning tablet or mild soap and water. 4. Clean the inside of the tube by inserting the NDURE Brush in the open end of the tube and scrub. 5. After drying the components, carefully reattach the sheath to the valve and re-install. ..

Keeping your reservoir clean is key to extending its life and keeping your water fresh. Unlike, cleaning other reservoirs, NDURE reservoirs are top-shelf dishwasher safe and most are reversible which makes cleaning and drying easy. As simple as it gets - reverse by placing your hand in the reservoir (make sure it's empty!), grab the bottom, and pull it back through the top opening. It's just like turning a sock inside-out. The molded opening can also be flipped after the reservoir body has been reveresed. Then, throw it in the dishwasher or rince with mild soap and water. Make sure to let the reservoir dry out completely while reversed. Method One - Fill your reservoir with warm water and use a bottle brush along with mild soap t..

The Quick Disconnect System needs a little bit of care to keep you going. We recommend that silicone, glycerin, or beeswax-based lubricants be applied to the O-ring on the hose end fitting. Just apply a small smear on the O-ring. Do not use petroleum-based lubricants, or olive oil, coconut oil, or any other types of cooking oil. ..