Our Commitments

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FREE SHIPPING

At www.ndure.eu, standard delivery is free of charge for all orders for EU countries.

SHIPPING TIMES AND METHODS

Standard - Free EU Shipping. All orders placed before 3 p.m will be shipped by TNT / POSTNL / DPD the same day. For World Wide Shipping the rate is 10.00 euro.

PRODUCT EXPERTS IN EASY REACH

To help you find the product you are looking for and offer purchasing support, our product experts are available:
- Via telephone, from 9am to 6pm Monday to Friday.
- Via email; customerservice@ndure.eu

If your issue is not immediately resolved by our operators, we are committed to resolving it within 2 days.

SATISFIED OR REIMBURSED

If you are not completely satisfied with your purchase at www.ndure.eu, you can return your product within 14 days. Items received within 14 days of delivery will be accepted and the purchase price will be reimbursed, provided that they have not been used and that they are in the original packaging.
If you are returning an item because of an error on our part or because you have received a defective product, NDURE will pay the shipping costs. Before arranging your returnshipment, please contact customer services.
You can return your goods via postal service. Please ensure that they are carefully packed and labeled. You should simply fill in the returns form on http://www.ndure.eu/index.php?route=account/return/insert

If you have any questions about returning your goods, please contact customer services.

SECURE PAYMENTS

At www.ndure.eu, you can pay by bank (Banktransfer) or credit card: (Visa or Mastercard) or IDEAL, Maestro, GiroPay, MisterCash, SOFORT Banking or by PayPal. A fully secure payment service is provided by MultiSafepay https://www.multisafepay.com/en/
 

© NDURE 2017 | All rights reserved!