Above & Beyond Guarantee
The NDURE Above & Beyond Guarantee is our quality and sustainability promise.
The NDURE Above & Beyond Guarantee is our quality and sustainability promise to you. Above and beyond the legally required two-year guarantee, we offer a limited product guarantee of a total of 5 years.
That covers the lifespan of a product. What that means concretely for you: We promise that the original function of your product will last for 5 years, or we will renew that function.
A service from us for our customers – and for the environment. Because the most sustainable product is the one you already own.
Our Promise
2
Years
Legally requiredGuarantee
(country-specific
variations possible)
3
Years
ExpandedGuarantee
5
Years
RepairGuarantee
Register a product – Get your Above & Beyond Guarantee!
Sustainability is for us not just about pretty words. Rather, it is a philosophy that we live and breathe every year.
We focus on the highest quality and long-lasting durability. We underscore this expectation in us and our products with a promise to you: The NDURE Above & Beyond Guarantee.
To receive it, you just only register your product on our website!
Register a product now!How?
Create an account on our website or log in to your account.
Register your NDURE products on the “product registration” tab in your account.
When?
Within 3 months after purchasing.
What do I need?
The Marketplace order number.
FAQ
The NDURE Above & Beyond Guarantee represents our commitment to quality and sustainability.
In addition to the standard two-year guarantee required by law, we provide a limited product warranty spanning up to 5 years, ensuring the longevity of our products.
This service is not only for our customers’ benefit but also for the environment, as we believe the most sustainable product is one that you already possess.
It’s crucial to note that to qualify for the NDURE Lifetime Guarantee, you must register your product on our website within 3 months of purchase.
Above & Beyond Guarantee coverage inclusions:
All defects in materials and workmanship are eligible for warranty claims under the NDURE Above & Beyond Guarantee. It’s important to note that the Above & Beyond Guarantee pertains to the product’s lifecycle, lasting for 5 years, and not the lifespan of the purchaser.
Above & Beyond Guarantee coverage exclusions:
The Above & Beyond Guarantee does not extend to damages resulting from accidents, improper use, negligence, normal wear and tear, or natural degradation in colors and materials over time. Additionally, damages caused by modifications, unauthorized repairs, or misuse are not covered under our Above & Beyond Guarantee
The NDURE Above & Beyond Guarantee is non-transferable and applies only to the original owner of the product.
First and foremost, all NDURE products are covered by the legally required warranty period of two years (country-specific variations possible) – regardless of whether the products were registered online or not.
Our Above & Beyond Guarantee of 5 years is only valid for all registered NDURE products.
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